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April 14, 2005

Bad Service

TTC operatives can be dumb, but to have two idiots (details omitted) on the same day? What did I do to deserve that? Operative personnel are supposed to handle “problems” in a polite, efficient and an orderly manner - that means giving passengers a little bit of respect (yeah, guess what, communicating with passengers is part of the job too). Evidently, some people at TTC don’t think so (or even if they think so, unable to do so). Why am I telling you this? Not because TTC operatives are rude in general, but because it is a trend in being so. Fare keeps increasing, service keeps decreasing.

Posted by Oleg Ivrii at April 14, 2005 09:04 PM


Speaking of bad mannered TTC employees, I had one ticket booth person who ripped up my transfer. I took the College street car, got a transfer, and then walked through the Eaton Centre and tried to "sneak" on the subway at Dundas. She locked the turnstile when I tried to go by, and asked for my transfer. So I gave it to her, and she ripped it up when I asked for it back so I can go back to College and get on the train there.

It's ridiculous - it says right there on the back of the transfer "In case of dispute, PASSENGER RETAINS TRANSFER!" So yeah. TTC operators sure can be dumb.

Posted by: Tout at April 15, 2005 12:17 AM

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